User experience dashboard for Customer Revolution
Customer Revolution helps their customers deliver better user experience. User experience information is collected by conducting various surveys that drill down to Customer Effort Score’s and more.
We built a real-time dashboard that collects survey data and showcases the results in a understandable manner to Customer Revolution’s end-customer. Data is retrieved from the SurveyMonkey API and shown using the Google Chart Javascript API. During future iterations this can easily be extended with other data-sources (eg. Google Analytics, ..) and other ways of presenting the data.